Commerce Payment Statuses

Once a charge, or request for payment, is created, Coinbase starts monitoring these unique addresses on the respective networks to detect any inbound payments.

Each charge has an associated payment status.

Payment Status	Description
New	Payment created
Pending	Transaction detected on the blockchain but not yet validated by the network
Completed	Transaction validated by the blockchain network
Expired	Payment request expired after 60 minutes
Unresolved	Transaction confirmed but the payment diverged from what was expected
Resolved	Merchant marked the payment as resolved
Cancelled	Request cancelled -- only new undetected charges can be cancelled
Pending Refund	Refund initiated for this charge -- once refunded, this cannot be undone
Refunded	Refund broadcasted and confirmed by the blockchain network

Unresolved Reasons

An unresolved payment is one that completed with issues and has an associated reason for being unresolved. Valid reasons are:

Reason	Description
Delayed	Payment made after the 60 minutes has passed
Overpaid	Payment more than requested amount
Underpaid	Payment less than requested amount
Multiple	More than one payment made
Other	Unknown payment issue

Payment Flow Diagram

Here's a visual representation of how all this works:

See Also:

• Crypto Payments
• Getting Started