Payment Status
Once a charge, or request for payment, is created, Coinbase starts monitoring these unique addresses on the respective networks to detect any inbound payments.
Each charge has an associated payment status.
| Payment Status | Description |
|---|---|
| New | Payment created |
| Pending | Transaction detected on the blockchain but not yet validated by the network |
| Completed | Transaction validated by the blockchain network |
| Expired | Payment request expired after 60 minutes |
| Unresolved | Transaction confirmed but the payment diverged from what was expected |
| Resolved | Merchant marked the payment as resolved |
| Cancelled | Request cancelled -- only new undetected charges can be cancelled |
| Pending Refund | Refund initiated for this charge -- once refunded, this cannot be undone |
| Refunded | Refund broadcasted and confirmed by the blockchain network |
Unresolved Reasons
An unresolved payment is one that completed with issues and has an associated reason for being unresolved. Valid reasons are:
| Reason | Description |
|---|---|
| Delayed | Payment made after the 60 minutes has passed |
| Overpaid | Payment more than requested amount |
| Underpaid | Payment less than requested amount |
| Multiple | More than one payment made |
| Other | Unknown payment issue |
Payment Flow Diagram
Here's a visual representation of how all this works:
See Also: